3D Tuning View Black

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gnulpt
Posts: 12
Joined: Mon Jun 24, 2013 9:28 pm

3D Tuning View Black

Post by gnulpt »

Hi,

just starting to play with the Configuration Tool.

I found a problem with the Tuning Perspective (F4).

When I load a map and switch to Tuning Perspective (F4), I get a black screen with a bouncing red/yellow ball...
(see attachment).

When I click and drag in the view, the map becomes visible. Somehow it looks like part of the 3D map is clipped away by darkness....

Any suggestions on that one?

Runninng latest Configurator 4.0.2
Windows 7
Parallels 7 on MacBook Pro Mountain Lion

Thanks

Klaus
Attachments
Black Tuning View
Black Tuning View
Tuning View Black.PNG (38.27 KiB) Viewed 8060 times
Out of the darkness....
Out of the darkness....
Tuning View.PNG (95.95 KiB) Viewed 8060 times

brentp
Site Admin
Posts: 6274
Joined: Wed Jan 24, 2007 6:36 am

Post by brentp »

Hi,

A couple of things to try.

1) run windows in safe mode. this is simply a test using a generic video driver to verify the software is working correctly.
http://windows.microsoft.com/en-US/wind ... -safe-mode

2) providing the 3D map looks correct in safe mode, it's highly likely you will need to update your video drivers to the latest version.

Let us know what you find out!
Brent Picasso
CEO and Founder, Autosport Labs
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gnulpt
Posts: 12
Joined: Mon Jun 24, 2013 9:28 pm

Post by gnulpt »

Dear Brent,

so I tried and started in Safe Mode. The tuning view came up correctly.

That meant that I had a driver problem.

After fiddling around with Parallels Desktop 7 on my Mac, I gave in and updated to Parallels 8.

It still did not work, but after playing around with the settings of my Windows 7 virtual machine I finally got it to work.

What I needed to do is to disable DirectX by selecting

"3D Acceleration" to "Disabled".

in the VM settings of Parallels.

Strange to disable 3D to get the 3D to work but that did the trick....

I have tried this before in Parallels 7 but it would not work there.

Attached is a screenshot of the settings (it is in German, but I guess you can figure it out...).

Thanks for the support!

Klaus
Attachments
Parallels 8 settings
Parallels 8 settings
Bildschirmfoto 2013-06-27 um 13.46.43.png (102.12 KiB) Viewed 8030 times

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