WiFi and Bluetooth not working

Q&A for the RaceCapture Plug & Play - general hardware related usage and operation; for app related questions please post in the RaceCapture app section.

also see the <a href="https://wiki.autosportlabs.com/RaceCapture_Quickstart">RaceCapture quick start guide</a>
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RaceNiko
Posts: 4
Joined: Fri Oct 12, 2018 8:38 pm
Location: Colombia

WiFi and Bluetooth not working

Post by RaceNiko »

Hi,
On RCP/MK2 WiFi does not initiate. I've tried several configurations, re-starts, changed firmware. Now, when I tried to connect it via Bluetooth, it appears as a available device but just after the pin code is entered nothing happens. The app does not recognize it.

Thanks

brentp
Site Admin
Posts: 6274
Joined: Wed Jan 24, 2007 6:36 am

Post by brentp »

Hi,

Let's see what we can figure out. What hardware do you have - you said RCP which is "RaceCapture/Pro" - is this the hardware you have?

You also mentioned you have updated the firmware. Can you confirm the filename of the firmware you downloaded? Also, when connected via USB, what firmware name is is showing in the upper right of the app? It should say "RaceCapture ... X.X.X"

Thanks!
Brent Picasso
CEO and Founder, Autosport Labs
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RaceNiko
Posts: 4
Joined: Fri Oct 12, 2018 8:38 pm
Location: Colombia

Post by RaceNiko »

brentp wrote:Hi,

Let's see what we can figure out. What hardware do you have - you said RCP which is "RaceCapture/Pro" - is this the hardware you have?

You also mentioned you have updated the firmware. Can you confirm the filename of the firmware you downloaded? Also, when connected via USB, what firmware name is is showing in the upper right of the app? It should say "RaceCapture ... X.X.X"

Thanks!
Hardware is RaceCapture Pro MK2. As it was out of the box WiFi was working perfect. Once connected to CAN on the car WiFi stopped working (didn't notice exactly when).

Downloaded 2.13.5. Firmware name: "RaceCapture/Pro MK2 2.13.5"
S/N: 2500340007473733038383733

brentp
Site Admin
Posts: 6274
Joined: Wed Jan 24, 2007 6:36 am

Post by brentp »

Hi, if you ordered recently in September, then what you have is a RaceCapture/Track MK2 - RaceCapture/Pro MK2 has since been discontinued. RaceCapture/Track MK2 is the small plug and play device.

It sounds like you have flashed the incorrect firmware. Please download the RaceCapture/Track MK2 firmware and give that a test again.

https://podium.live/software

Download the RaceCapture/Track MK2 2.13.5 - and re-flash the system.

Let us know how it goes after that.

Thanks,
Brent Picasso
CEO and Founder, Autosport Labs
Facebook | Twitter

RaceNiko
Posts: 4
Joined: Fri Oct 12, 2018 8:38 pm
Location: Colombia

Post by RaceNiko »

brentp wrote:Hi, if you ordered recently in September, then what you have is a RaceCapture/Track MK2 - RaceCapture/Pro MK2 has since been discontinued. RaceCapture/Track MK2 is the small plug and play device.

It sounds like you have flashed the incorrect firmware. Please download the RaceCapture/Track MK2 firmware and give that a test again.

https://podium.live/software

Download the RaceCapture/Track MK2 2.13.5 - and re-flash the system.

Let us know how it goes after that.

Thanks,
That was it. WiFi, Bluetooth, CAN mapping working just fine.

Thanks

brentp
Site Admin
Posts: 6274
Joined: Wed Jan 24, 2007 6:36 am

Post by brentp »

Great, glad you got it working!
Brent Picasso
CEO and Founder, Autosport Labs
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simonsez
Posts: 5
Joined: Tue Apr 23, 2019 7:59 pm
Location: Canada

Post by simonsez »

My RC track is powered but I don' see the network available any more.
May I have changed something in the setting by mistake?

brentp
Site Admin
Posts: 6274
Joined: Wed Jan 24, 2007 6:36 am

Post by brentp »

Possibly. Try checking the Wireless settings, it might have been reset, especially if you recently upgraded the firmware.

If you are not on the latest firmware, we recommend you upgrade to the latest as well.

Thanks,
Brent Picasso
CEO and Founder, Autosport Labs
Facebook | Twitter

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