New Laptop-Timeout Error

General Megajolt Questions and Answers

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manx3094
Posts: 15
Joined: Fri Apr 06, 2012 10:45 pm

New Laptop-Timeout Error

Post by manx3094 »

I recently needed to upgrade my laptop. The old one was running windows 7 and communicated fine thru a USB to serial adapter to my MegaJolt.
My new windows 8 laptop will not communicate with the Mega Jolt.
I have confirmed that the new laptop is "seeing" the adapter and I have set the Mega Jolt software to the same com port setting, however I keep getting the "Timeout reading cylinder count" error.
Any suggestions?
Thanks,
David

brentp
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Post by brentp »

Typically this is a USB to serial adapter compatibility issue. The software should work fine on Windows 8.1; this is what we're using in the shop. I would try a different adapter - ideally a more name-brand adapter from Belkin, Trend-Net or similar.

Unfortunately we ran into a similar problem; a USB adapter that worked fine on Vista stopped working on Windows 8.1. Once we switched to a well supported adapter, things started working again.
Brent Picasso
CEO and Founder, Autosport Labs
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ian2000t
Posts: 21
Joined: Tue May 18, 2010 11:13 pm
Location: West Midlands

Post by ian2000t »

I have the same issues as this. Worked fine with Windows 7, although that was several years ago.

Now, the same lead, MJ unit (although, tried 2 different ones) refuses to connect, even though Com Port is functioning correctly supposedly.

Can you link an adapter known to work on Windows 8?

brentp
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Post by brentp »

The one we sell here is known to work well - https://www.autosportlabs.com/product/c ... l-adapter/

But most high quality adapters should work well.
Brent Picasso
CEO and Founder, Autosport Labs
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