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tall boy
Joined: 10 Mar 2015
Posts: 13
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 OpenGL 2.0 needed running 2.1 version and Kivy sees 1.1?
As the title explains I’m running openGL2.1 and race capture software 1.8.0 think I’m running openGL 1.1 on my widows 7 laptop.
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| Sun Feb 19, 2017 9:08 pm |
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brentp
Site Admin
Joined: 24 Jan 2007
Posts: 5814
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If the app cannot detect the OpenGL version it needs, it will show this error. Best bet is to update the video drivers, if possible, or, use a computer with the graphics support required.
_________________ Brent Picasso
CEO and Founder, Autosport Labs
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| Thu Mar 02, 2017 6:35 pm |
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tall boy
Joined: 10 Mar 2015
Posts: 13
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Ok that’s fine and all but we are not going to carry various type of laptop as for software unable to detect drivers on professional used laptops. We are not into game play and we install data accusation equipment on a daily base having no problems except for one so we kindly ask to investigate your software and maybe step thing down a bit on graphics if needed. Thanks in davance.
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| Thu Mar 02, 2017 7:06 pm |
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brentp
Site Admin
Joined: 24 Jan 2007
Posts: 5814
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We understand your concern. Unfortunately, the needed OpenGL support is a requirement for the software we use based on the core technology we use. If it is complaining, then we do not have many options.
Android, iOS and Windows 10 computers should avoid these compatibility issues with older drivers.
Thank you, again!
_________________ Brent Picasso
CEO and Founder, Autosport Labs
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| Thu Mar 02, 2017 7:28 pm |
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tall boy
Joined: 10 Mar 2015
Posts: 13
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Forgot to mention we can run up to v1.4.2 software. Again the newer version software detects a opengl1.1 while running a 2.1 so looks like it’s a bug in the software that dos this running windows 7.
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| Thu Mar 02, 2017 8:16 pm |
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tall boy
Joined: 10 Mar 2015
Posts: 13
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Other question can we still use v1.4.2 software to configure the RaceCapture/Pro MK3, just sold the last MK2 and need to order new ones soon.
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| Fri Mar 03, 2017 4:49 pm |
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brentp
Site Admin
Joined: 24 Jan 2007
Posts: 5814
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After version 1.4.2 we switched to a new version of the app framework, which is likely why it has a more stringent requirement.
1.4.2 won't work with the new MK3 systems as protocols have changed and new features have been added.
_________________ Brent Picasso
CEO and Founder, Autosport Labs
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| Fri Mar 03, 2017 4:51 pm |
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fishchoke
Joined: 14 Apr 2017
Posts: 4
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I have the same issue. I'm running a Lenovo T410 with W7 and Intel integrated video. I updated to the latest driver, and still get the same message. Would have been nice to use a laptop with this thing.
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| Sun Apr 16, 2017 9:56 pm |
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slowie
Joined: 12 Sep 2017
Posts: 3
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I had the same problem, and solved it on my end.
The issue is a known fault in Kivy, and has still not been solved: https://github.com/kivy/kivy/issues/3576 There is however a workaround:
The solution is to add two lines to the code. I downloaded the code from github, installed python and kivy, made the following changes to main.py, and now it works:
Code:if __name__ == '__main__':
import logging
import argparse
from kivy import Config
Config.set('graphics', 'multisamples', '0')
import kivy
Not being very familiar with github, I would rather not wade in and make the changes there, hopefully a dev will do it for us.
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| Tue Sep 12, 2017 3:55 pm |
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brentp
Site Admin
Joined: 24 Jan 2007
Posts: 5814
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This is great, thank you, we'll be sure to add it to the next release ASAP.
Tracking here:
https://github.com/autosportlabs/RaceCapture_App/issues/1465
_________________ Brent Picasso
CEO and Founder, Autosport Labs
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| Tue Sep 12, 2017 4:39 pm |
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dvsu12
Joined: 17 May 2015
Posts: 18
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Brent - having the same issue on the latest version of the Windows app running Win 8.1. Running the most up to date graphics drivers.
Best to use Slowie's fix still?
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| Thu Dec 28, 2017 1:32 pm |
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brentp
Site Admin
Joined: 24 Jan 2007
Posts: 5814
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Hi - that fix will be in the 1.12.0, beta due out next week if everything aligns correctly! Real soon now.
Thanks!
_________________ Brent Picasso
CEO and Founder, Autosport Labs
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| Thu Dec 28, 2017 8:58 pm |
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dvsu12
Joined: 17 May 2015
Posts: 18
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Thanks Brent.
I found an easier way around it - in the .kivy folder located within the "Users" folder in Win 8.1, I modified the config.ini file, under [graphics], to change the multisamples value from 2 to 0.
App launches without errors currently.
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| Thu Dec 28, 2017 11:51 pm |
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slowie
Joined: 12 Sep 2017
Posts: 3
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I also tried that initially. Quite bizarrely it does not work for me, but making the change in the actual code does. And it seems that both methods should yield identical results.
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| Fri Dec 29, 2017 6:12 pm |
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brentp
Site Admin
Joined: 24 Jan 2007
Posts: 5814
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Thanks for confirming that! 1.12.0 app available in beta early this week, working on the builds right now.
_________________ Brent Picasso
CEO and Founder, Autosport Labs
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| Tue Jan 02, 2018 12:17 am |
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